What sort of jobs have we done

This is the focal point of our business aimed right at the heart of providing information solutions for your business. There are no two identical businesses. Whilst much of the business software available is flexible there are always going to be gaps.

Our solution maybe a new application built from scratch to facilitate reporting and control on an area of your business not covered by existing systems, or it maybe a tool which integrates with existing system to allow collection and/or reporting of data in a more suitable format. By definition there is no one answer.

The approach we take is "results backwards". That is we start by looking at what the end result should be, we than work that back through the business processes to produce the solution.

The very mention of the words "bespoke software" can be enough to frighten anybody. We've all heard stories of organisations that have had software written specially that once installed didn't do the job it was supposed and subsequently couldn't be supported. ERP-MS is not in that business whilst we can write code from scratch as a general rule we don't. Why re-invent the wheel. We use industry standard tools for our development. Much of our work is done using Microsoft Access. This is a hugely powerful and often underrated database application and is easily scaleable to Microsoft SQL server where the application is to be used by a large number of concurrent users.

Using a product like MS Access allows us to keep you fully in touch with the development process. We can very quickly build a "skeleton" application that will allow you to constantly review and if appropriate amend the specifications.

Compliments, Comment's Complaints - Our remit was to provide long term statistical analysis of CCCs received by the organisation. After investigation and consultation our solution provided not only the statistical analysis but also the means to record the original details and the tools to process, record, analyse and report on subsequent follow-ups of each individual Compliment, Comment and Complaint.

Contact Management - Our client, a private medical practise, specialised in producing medical reports for use in personal injury compensation claims. As such the majority of patients were referred to the practise via a solicitor. "Normal" contact management software could not provide a solution because for every patient there was the intermediate solicitor contact. We developed a full application to facilitate the full business process from initial contact through appointments, subsequent reports and secondary appointments and automated billing of solicitors.

Mail Merge - A simple application we developed for a client who had in excess of 10000 names in their mailing list. The requirement was to send frequent mail-shots to a small portion of contacts. We produced an application, integrated with the existing software which allowed additional criteria fields to be added to contacts and automate the mail merge process.

Job Costing - Our client had been using Sage Job Costing integrated with Sage Line 50. But this was not allowing the level of analysis required. We were able to develop a solution directly integrated with Line 50 which would allow the detailed analysis required plus the scalability to further extend this in the future

Spreadsheet Solution - What is a solution. The need in this case was to produce weekly summary sales analysis over different product groups. Previously this had been done by re keying existing reports into a spreadsheet. We simply automated the process. We charged the grand total of two hours labour on this particular job.

Is this a solution. Of course it is.  The information was there before once a week after an hours typing by the accounts assistant. The information is now there at any time with no additional input.